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2024ShopifyEcommerce

Vitacup

High-performance Shopify store for vitamin-infused coffee and tea with subscription flows, quiz-based product recommendations, and loyalty program.

Product Quiz

Product Quiz

Personalized vitamin-infused coffee recommendations based on health goals

Subscription Hub

Subscription Hub

Manage delivery frequency, swap flavors, and track order history

Loyalty Program

Loyalty Program

Points-based rewards system with referral bonuses and exclusive perks

Product Pages

Product Pages

Rich ingredient breakdowns, health benefits, and brewing guides

Product Quiz

Product Quiz

Personalized vitamin-infused coffee recommendations based on health goals

Subscription Hub

Subscription Hub

Manage delivery frequency, swap flavors, and track order history

Loyalty Program

Loyalty Program

Points-based rewards system with referral bonuses and exclusive perks

Product Pages

Product Pages

Rich ingredient breakdowns, health benefits, and brewing guides

Client

Vitacup

Industry

Health / CPG / DTC

Location

San Diego, CA

Technologies

Shopify, Liquid, React, Klaviyo, Recharge

01 — The Challenge

Selling a new category that needs education, not just a cart

Vitamin-infused coffee is a category that most shoppers haven't encountered. Vitacup's existing store treated their products like regular coffee pods — missing the opportunity to educate buyers on the health benefits and drive them toward the right product for their goals.

They needed a store that bridges education and commerce — helping visitors understand why vitamin-infused coffee matters, guiding them to the right blend, and converting first-time buyers into loyal subscribers.

02 — The Solution

Education-first shopping with personalized recommendations

We rebuilt the Shopify store with a health-goal quiz as the primary entry point. Visitors answer questions about energy, focus, immunity, and beauty goals, then receive curated product recommendations with explanations of which vitamins address each need.

Product pages feature rich ingredient breakdowns, brewing guides, and benefit comparisons. Recharge powers subscription management with a customer portal for flavor swaps and skip controls. A Yotpo loyalty program rewards repeat purchases and referrals.

Health Goal Quiz
Subscription Portal
Loyalty Rewards
Ingredient Education
Klaviyo Automation
Referral Program

03 — The Results

Quiz-driven conversions and sticky subscriptions

62%

Quiz completion rate

2.8x

Higher AOV from quiz users

35%

Subscription conversion rate

The product quiz became the top conversion driver with a 62% completion rate. Quiz users had 2.8x higher average order values and were 35% more likely to subscribe. The loyalty program increased repeat purchase rate by 40% within six months of launch.